Privacy Policy

This policy explains how Amana Property Solutions Ltd ("Amana Property Solutions", "we", "us") collects and uses your personal data when you visit our website or enquire about our property sourcing service. We are the data controller for the personal data we hold about you.

Amana Property Solutions Ltd, trading as Properties by Guru, registered in England & Wales, company number 17012726. Registered office: Pearson Way, Fast Track House, Stockton-On-Tees, England, TS17 6PT. Phone: 0191 535 8364. Email: info@propertiesbyguru.co.uk.

Depending on how you deal with us, we may collect:

• Information you give us (name, email, phone, location, budget, goals via forms/calls).
• Information collected automatically (IP, device, browser, pages viewed, via cookies — see Cookie Policy).
• Limited data from advertising and analytics platforms.
• Technical data such as your IP address, browser type and pages visited

We use your information to:

• To respond to enquiries and provide our service (contract / legitimate interests).
• To contact you (legitimate interests / consent).
• Marketing (consent).
• To improve the website and advertising (consent / legitimate interests).
• Legal and AML obligations (legal obligation).

We will only send you marketing emails or messages where you have agreed to receive them, or where the law otherwise allows. You can unsubscribe at any time using the link in our emails or by contacting us.

• Service providers (CRM, email, telephony, booking, analytics) acting on our instructions.
• Professional partners where you proceed (solicitors, brokers, letting agents, contractors).
• Authorities where required by law.

We never sell your data.

Authorities where required by lawWhere providers process data outside the UK, appropriate safeguards apply.

We keep your personal data only as long as necessary. Enquiry data that doesn't progress is held for a limited period then deleted.

We use appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access, and limit access to people who need it.

Under UK data protection law you have the right to:

• Access a copy of your personal data
• Ask us to correct or delete it
• Object to or restrict how we use it
• Ask for your data to be transferred to another organisation
• Withdraw consent at any time where we rely on it

To use any of these rights, please contact us using the details below.

If you are unhappy with how we have handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Write to us at: Amana Property Solutions Ltd, Pearson Way, Fast Track House, Stockton-On-Tees, England, TS17 6PT.